Shipping Policy

Last updated: October 1, 2026

Where we ship

We currently ship to addresses within the United States. We're not able to ship to P.O. boxes or APO/FPO addresses at this time, and some large items may not be available to Alaska, Hawaii or U.S. territories. If we can't deliver to your address, we'll contact you and refund your order in full.

Processing time

Orders are processed within 1–3 business days (Monday–Friday, excluding U.S. public holidays). Our products ship directly from our fulfillment partners' warehouses, and items in the same order may arrive in separate packages.

Delivery time

Most orders arrive within 7–14 days of being placed. An estimated delivery window is shown on each product page. These are estimates, not guarantees, and carrier delays can happen, especially during peak seasons.

Shipping cost

Any shipping charge is shown clearly at checkout before you pay.

Tracking

Every order ships with tracking. You'll receive a shipping confirmation email with your tracking link as soon as your order ships.

Lost or delayed parcels

If your tracking hasn't updated for 7 days, or your order hasn't arrived within 21 days of ordering, email us at sweatlabsupply@gmail.com and we'll investigate with the carrier. If a parcel is confirmed lost, we'll send a replacement or give you a full refund.

Wrong address

Please double-check your shipping address at checkout. If you notice a mistake, email us right away. We can update it only before the order ships.